1. Definitions

  • Solution: Refers to the School Safety Assurance International (SSAI) online platform for managing information and documents related to the School Safety Trust Mark and School Safety Trust Mark Plus Certification and Early Education and Child Care Centre Trust Mark . Early Education and Child Care Centre Trust Mark Plus The platform is accessible at www.school-safety.org.
  • Service: Refers to the evaluation and assessment services provided to schools for determining their safety performance based on submitted information, along with associated support.
  • School: Refers to any entity that registers on the Solution to voluntarily provide information about its quality & safety practices for the purpose of obtaining SSAI certifications.
  • Users: Refers to individuals or entities accessing or using the Solution at www.school-safety.org.

2. Scope of Services

SSAI provides services for evaluating and certifying a school’s safety performance. Access to and use of these services are governed by this Agreement, which includes these Terms and any related policies.

3. Confidentiality

3.1 Obligations

Both SSAI and Users agree to treat all information and documents exchanged during the use of the Solution as confidential. This includes evaluation questionnaires, methodologies, and any proprietary information.

3.2 Rights to Data

  • The School grants SSAI a non-exclusive, royalty-free license to host, reproduce, and display the data submitted for the purposes of providing the Service and developing SSAI’s database.
  • The School warrants that it has the necessary rights to provide the data and indemnifies SSAI against any claims arising from breaches of this warranty.

3.3 Exceptions

Confidentiality obligations do not apply to:

  • Information already in the public domain.
  • Information disclosed as required by law or for audits by tax authorities.
  • Information shared with authorized representatives, legal counsel, or advisors.

3.4 Sharing of Results

The School may control the sharing of its scorecards with specific stakeholders via the Solution. SSAI reserves the right to display the School’s name, performance ratings, and certifications on the platform.

4. SSAI’s Responsibilities

  • SSAI will make the Solution available 24/7, except during scheduled maintenance or unforeseen outages.
  • SSAI is not liable for network failures, system unavailability, or other connectivity issues.
  • In the event of a data breach, SSAI may temporarily suspend access to the Solution to address the issue. SSAI disclaims liability for any resulting damages.

5. User Responsibilities

Users agree to:

  • Avoid disrupting the Solution’s operations or introducing harmful files (e.g., viruses).
  • Maintain the confidentiality of login credentials and notify SSAI immediately of unauthorized access.
  • Use the Solution in compliance with applicable laws and regulations.

6. School Responsibilities

The School agrees to:

  • Provide accurate, complete, and lawful data for the Service.
  • Cooperate with SSAI by submitting all necessary documentation in a timely manner.
  • Indemnify SSAI against claims arising from false or unlawful data submissions.

7. Fees and Payment

  • The School’s use of the Solution is subject to an annual, non-refundable subscription fee, as outlined in the Fee Plan.
  • SSAI reserves the right to modify subscription fees at any time.
  • Payments made via methods other than credit card may incur additional processing fees.
  • Schools outside India will be invoiced in USD, and all bank-related fees (e.g., wire transfer or currency exchange fees) are the School’s responsibility.
  • Late payments may incur interest charges as per applicable Indian law.

8. Refund Policy

All subscription fees paid by the School are strictly non-refundable. This includes cases where the School terminates the Agreement before the end of the subscription period. SSAI does not provide refunds for unused services, partial periods, or any other reason. Schools are encouraged to review the terms and conditions carefully before subscribing to the Service.

9. Intellectual Property

  • All content on the Solution, including methodologies, tools, software, and evaluation results, is the exclusive property of SSAI.
  • Schools are granted a 364-day license to use their safety scorecards, certifications, and related communication tools.
  • SSAI will indemnify Users against claims of intellectual property infringement related to the Service.

10. Data Protection

SSAI will process personal data in compliance with the EU General Data Protection Regulation (GDPR) and the Digital Personal Data Protection (DPDP) Act, 2023. SSAI will implement appropriate safeguards to protect personal data from unauthorized access, loss, or misuse, as outlined in its Privacy Policy.

11. Limitation of Liability

  • SSAI is not liable for indirect damages, including loss of profits, revenue, or data.
  • SSAI’s total liability is limited to the fees paid by the School for the Service in the preceding 364 days.

12. Termination

  • This Agreement is valid for an initial term of 364 days and will automatically renew unless terminated by either party.
  • The School may terminate the Agreement at any time by ceasing use of the Solution and notifying SSAI in writing.
  • SSAI may terminate the Agreement for material breaches by the School.
  • Subscription fees are non-refundable, even in the event of early termination.

13. Assignment and Transfer

  • The School may not assign or transfer this Agreement without SSAI’s prior written consent.
  • SSAI may assign this Agreement to its subsidiaries or third parties.

14. Amendments

SSAI reserves the right to amend these Terms at any time. Users will be notified of changes via the Solution or other appropriate means. Continued use of the Solution constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

This Agreement is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

16. Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements. Any conflicting terms in purchase orders or other documents are null and void.